• To save and improve lives.
• To facilitate access to healthcare through unparalleled advocacy, expertise and customer service.
• To contribute to the financial performance of our clients while providing a progressive and learning work environment for our employees.
  

Our core values are the principles that define who we are and how we work together to achieve and live our mission. Core values are the essential and enduring principles of HFI that are integral to our success to date. These values will not be affected by the trends of the day or changing market conditions. Core values define us.

• Gold Standard for Advocacy
• Gold Standard for Customer Service
• Constant Pursuit of Excellence
• Learning Organization

Our Social Work Roots
At our core, Healthcare Financial, Inc. provides traditional social work services including interviewing, evaluating, collaborating and documenting; thereby connecting the underserved to public benefit programs, eliminating disparities among people and advocating for those disabled by physical and/or psychiatric conditions. Bachelors or Masters level social workers take more than eighty percent of our applications. Nurses, licensed mental health counselors, certified substance abuse and HIV counselors and other highly trained professionals take the remaining twenty percent of our applications.